Terms of Service

Who provides the service

PDFEditor.ae is operated by BYTELARK PRIVATE LIMITED ("we", "us" or "our"). Any applicable tax registration details will be shown on the checkout and invoice. For support, contact support@pdfeditor.ae or use our Contact Us page.

Using PDFEditor.ae

These terms apply when you visit the site, create an account, use a tool or buy a plan. By using the service, you agree to these terms and our Privacy Policy. If you do not agree, do not use the service. Any mandatory consumer rights that apply to your purchase remain in force.

You must be legally able to enter into a contract. Keep your account details accurate, protect your password and tell us promptly if you believe someone else has accessed your account. You are responsible for activity through your account unless applicable law says otherwise.

The service and plans

PDFEditor.ae provides browser-based tools for editing, converting and working with documents. Features, file limits and plan benefits are described on the site and may change as the service develops. Premium is AED 19 per month or AED 149 per year. AI Pro is AED 39 per month or AED 299 per year. A 20% annual offer, when shown, applies to the selected annual plan. Paid plans renew automatically at the displayed price and interval until canceled. Any applicable taxes and the next charge terms are shown before payment.

The service is digital; no physical product or delivery charge applies. Plan access is attached to the account used at checkout after we receive and verify the payment provider’s confirmation. If access has not appeared within 24 hours, contact billing support with your order or payment reference.

We work to keep the service available, but maintenance, network problems, provider outages or events outside our reasonable control may interrupt it. Tool output can depend on the quality and structure of your source file; check results before relying on or sharing them.

AI usage credits and limits

A successful AI document request uses AI credits. Free accounts receive 10 credits per day. Premium receives 100 credits per billing month. AI Pro receives 500 credits per billing month. Enhanced OCR has a separate allowance of 3 pages per month on Free, 200 on Premium and 500 on AI Pro. Unused credits and OCR allowance do not roll over and cannot be transferred or redeemed for money. Credit costs may vary by operation and are shown in the relevant tool. AI features are available only when enabled.

AI tools run only after you choose the feature and provide the required consent. Outputs may be incomplete or inaccurate. Review them yourself and do not treat them as professional legal, medical, tax or financial advice.

Your documents and acceptable use

You keep your rights in documents you upload and are responsible for having permission to process them. You give us a limited permission to handle those documents only as needed to provide the tool you selected, protect the service and meet legal obligations. Our Privacy Policy explains processing and retention.

Do not use the service unlawfully, infringe another person’s rights, interfere with security or availability, or upload malware. We may limit or suspend access where reasonably necessary to protect users, the service or comply with law; we will explain the reason where we can do so lawfully.

Payments, cancellation and refunds

Paid checkout, when available, is processed through Razorpay. Subscription prices and intervals are displayed on the pricing and checkout pages before payment confirmation. You can cancel future renewals from your subscription dashboard. See our Payment Policy and Refund & Cancellation Policy, which form part of these terms.

Changes and contact

We may update these terms when the service or law changes. We will post the current version here and show its update date. A change does not remove rights already granted for a paid term or mandatory rights under applicable law.

These terms are governed by applicable law. Any dispute will be handled by a competent authority or court with jurisdiction under that law. Contact us through the contact page or email support@pdfeditor.ae; we aim to respond to billing or service complaints within four business days.