Payment Policy

Seller and plans

PDFEditor.ae is owned and operated by BYTELARK PRIVATE LIMITED. For billing inquiries, subscription assistance, payment issues or refunds, contact support@pdfeditor.ae or use our Contact Us page.

Free is AED 0. Premium is AED 19 per month or AED 149 per year. AI Pro is AED 39 per month or AED 299 per year. A 20% annual discount may be offered on the checkout page. The pricing and checkout pages show the selected plan, billing interval, applicable taxes, discounts and renewal terms before payment confirmation.

Price, currency and invoice

Prices are displayed in AED. Before payment, checkout will show the complete amount payable, including any applicable tax and any discount. We do not add a card-use surcharge. If a price or tax status changes, the amount shown at checkout before you confirm is the amount for that order.

We will provide an electronic transaction record or invoice for each paid order showing the seller, plan, amount, currency, transaction date and payment reference, together with other details required by applicable law. Keep the confirmation for your records.

Razorpay and payment security

When online checkout is enabled, Razorpay processes payments on our behalf. The payment methods available for your transaction are the ones shown on Razorpay’s checkout page. Your payment may also be subject to your bank’s or payment method provider’s terms. Razorpay’s own terms and privacy notice apply to the payment service.

Enter payment details only in the secure Razorpay checkout. BYTELARK PRIVATE LIMITED does not ask you to send a card number, security code, PIN or one-time password by email or support form, and does not store those payment credentials. We receive the information needed to reconcile the order, such as your account and plan, payment status, amount, date and provider reference.

Payment confirmation and digital delivery

A payment page or bank message alone does not activate Pro. We activate or extend access after a verified confirmation from Razorpay. Activation is normally automatic; allow up to 24 hours for a delayed confirmation. If you were charged but access is still missing, do not pay again before contacting us with the payment reference.

There is no shipping. The digital service is delivered to the PDFEditor.ae account used to place the order. Your account page shows the plan and, where supplied by the payment provider, its current status and end or renewal date.

Renewal, cancellation and support

The pricing and checkout pages show the current charge and renewal interval before you confirm. You can cancel future renewals anytime from your subscription dashboard or by emailing support@pdfeditor.ae before the next charge. Cancellation stops future renewal charges; paid access normally continues until the end of the paid period unless applicable law requires a different result.

For a payment, invoice or access issue, contact support@pdfeditor.ae or use the contact page and include your account email and Razorpay payment reference. Do not include full card details or security codes. We aim to respond within four business days.

Refund eligibility and processing times are set out in our Refund & Cancellation Policy. Nothing in this policy limits a right or remedy that cannot be excluded under applicable law.